How to send email with Mailgun

Knock integrates with Mailgun to send email notifications to your users.

In this guide you'll learn how to get started sending transactional email notifications with Mailgun through Knock. We also cover provider configuration and additional data you can pass through to Mailgun.

Features

  • Attachments support
  • Delivery tracking
  • Bounce Support
  • Knock link and open tracking
  • Mailgun link and open tracking
  • Per environment configuration
  • Sandbox mode

Getting started

You can create a new Mailgun channel in the dashboard under the Integrations > Channels section. From there, you'll need to configure the channel for each environment you have.

Channel configuration

The following channel settings should be configured per environment. Navigate to Integrations > Channels in your dashboard, select your Mailgun channel, then click "Manage configuration" under the environment that you'd like to configure.

Additional data sent

Knock sends the following attributes to Mailgun along with your emails:

  • v:sender: always set to knock.app
  • v:knock_message_id: the ID of the message this email is associated with
  • v:knock_recipient_id: the Knock ID of the recipient this email is being sent to
  • o:tag: the workflow key for the workflow being invoked

You can learn about the role of these Mailgun attributes in the Mailgun API documentation.

Recipient data requirements

In order to send an email notification you'll need a valid email property set on your recipient.

Delivery tracking

Delivery tracking for Mailgun can result in the following status updates to your message:

  • The message delivery is confirmed and Knock updates the message to delivered
  • The message was not delivered and Knock updates the message to undelivered
  • The message was not delivered due to bad recipient(s) and Knock updates the message to bounced

Passing additional tags to Mailgun

It's possible to pass additional tags to Mailgun by setting the "JSON overrides" attribute in the channel configuration or at the message template level.

To pass one or more tags, you can set the o:tag attribute to an array of tag names:

←MailerSend
Mailjet→